Last updated: December 2025
Welcome to Tip Top Tours Limited (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website at www.tiptoptours.co.uk.
We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Tip Top Tours Limited
Website: https://www.tiptoptours.co.uk
Registered in England and Wales 16736563
Email: privacy@tiptoptours.co.uk
We organise and operate guided motorcycle tours across the UK and mainland Europe.
2. Information we collect
We collect personal information that enables us to provide our services and manage your tour bookings, including:
- Personal details: name, address, phone number, email address, date of birth, emergency contact details.
- Booking information: tour selections, travel preferences, accommodation choices.
- Payment details: processed securely via third-party payment providers (we do not store full card details).
- Communication data: messages, emails, or enquiries sent to us.
- Marketing preferences: information you provide when subscribing to our newsletter or following us on social media.
3. How we use your information
We use your personal information to:
- Process and manage your tour bookings
- Communicate with you about your trip
- Provide updates or important travel information
- Facilitate payments and refunds
- Send newsletters or marketing updates (if you have opted in)
- Improve our services and website experience
We will never sell your information to third parties.
4. Sharing your information
We only share your information when necessary to deliver our services, including with:
- Accommodation providers (e.g. hotels, guesthouses)
- Transport operators (e.g. Eurotunnel, ferry companies)
- Payment processors such as SquareUp
- Email and marketing platforms such as Mailchimp
Each third party only receives the information necessary to perform their function and must handle your data securely in compliance with applicable data protection laws.
5. Marketing and communications
If you choose to receive marketing communications, we may send you updates about new tours, events, or special offers via:
- Email newsletters (via Mailchimp)
- Social media platforms such as Facebook, Instagram, and X
You can unsubscribe at any time by clicking “unsubscribe” in our emails or contacting us at privacy@tiptoptours.co.uk.
6. Cookies and website tracking
Our website may use cookies and analytics tools to improve functionality and user experience. Cookies help us understand how visitors use our site and allow certain features (like remembering preferences) to work properly.
You can control or delete cookies through your browser settings at any time.
7. How we protect your data
We implement appropriate technical and organisational measures to keep your data secure, including:
- Encrypted communications (HTTPS)
- Restricted access to personal data
- Secure servers and firewalls
- Regular review of our data handling procedures
8. How long we keep your data
We only retain personal data for as long as necessary to fulfil the purposes outlined above or to comply with legal and accounting obligations.
Booking and transaction records are generally retained for up to six years.
9. Your rights
Under UK data protection law, you have the right to:
- Access a copy of your personal data
- Correct inaccurate or incomplete information
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent to marketing or object to processing
- Request transfer of your data to another provider
To exercise your rights, please contact us at privacy@tiptoptours.co.uk. We aim to respond within one month.
10. International data transfers
As we operate tours in mainland Europe, some data (such as accommodation bookings) may be shared with partners within the European Economic Area (EEA). Where we use services outside the UK/EEA, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place.
11. Changes to this policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal obligations. The latest version will always be available on this website.
12. Contact us
If you have any questions, concerns, or complaints about how we handle your data, please contact:
Email: privacy@tiptoptours.co.uk
Address: Tip Top Tours Limited, United Kingdom
If you are not satisfied with our response, you can contact the Information Commissioner’s Office (ICO).