Terms and Conditions

Payment Terms

Deposits

A deposit is required for each individual intending to take part in a tour. No booking on any tour shall be confirmed until a deposit has been received. All deposits are NON REFUNDABLE. The deposit amount required for each tour is listed on the selected Tour page.

Balance Payments

All outstanding balances must be paid in FULL 10 weeks prior to the first day of arrival at your motorcycle tour. Tip Top Tours accepts bank transfer as the method of balance payment. You will be charged in the currency (GBP £ pounds sterling) as indicated on your sales order. You are responsible for any bank charges incurred as a result of transfer either by your bank or Tip Top Tours bank.

Tip Top Tours prefer bank transfer.  Our bank account details are:

Sort Code: 82-19-74
Account number: 90074015
We are with Virgin Money, Business. 
Please include the tour reference when making payment.

Cancellation Policy

What if I need to cancel?

If You Cancel

In the event of you choosing to cancel your tour the following will be incurred;

70 days or more prior to departure
Full loss of deposit, plus 50% of all further monies paid.

0 – 69 days prior to departure
Full loss of deposit, plus 100% of all further monies paid.

No-show
Full loss of deposit, plus 100% of all further monies paid.

For this reason we strongly recommend that you obtain adequate travel insurance that covers cancellations.

If We Cancel

We reserve the right to cancel any tour, however we would only do so in extreme circumstances. In the highly unlikely event that Tip Top Tours cancels a tour you will be given an option to move monies paid to another tour of your choice (subject to availability) or a refund as dictated by the relevant legislation.

Should Tip Top Tours need to cancel as a result of situations beyond our control we will not be held responsible or offer a refund/compensation. This could include but is not limited to the following: war, riots, civil unrest, terrorism, natural disaster or any unforeseen cancellations due to industrial disputes, and/or weather – acts of god.

Can I change Dates?

If you’d like to switch to a different tour and there’s availability, you’re welcome to do so—just keep in mind that this is subject to our cancellation policy. If you’re making changes more than 70 days before your tour begins, a rebooking fee of £50 per person will apply for each change.
We never cancel tours due to low numbers. If you’ve booked, we’re committed to making the tour happen!

Insurance & Documents

  • You MUST have:
  • Driving licence
  • Bike documents (V5 original) & MOT (where appropriate) 
  • Travel insurance, valid for the duration of the tour, covering motorcycle touring, accidents, medical, and repatriation
  • Overseas tours: Passport, GHIC card, European bike insurance, high-vis gear.
  • Global Health Insurance Card (GHIC) – can be obtained online, for free, at https://overseas-healthcare.nhsbsa.nhs.uk/get-healthcare-cover-travelling-abroad/start  
  • If you choose to travel without adequate insurance cover, we will not be liable for any losses howsoever arising, in respect of which insurance cover would otherwise have been available.

Safety & behaviour

  • Ride within your ability and follow all local laws.
  • It is the Participants responsible to ride any motorcycle in accordance with local laws, rules and regulations. Any motorcycle accident involving a participant with an unrelated third party, another participant, will never be Tip Top Tours responsibility.
  • Ensure you have suitable riding clothing considering the distance and weather conditions expected.
  • Zero tolerance for harassment or abuse.
  • Be respectful—unsafe or disruptive behaviour = removal from tour, no refund.
  • If your tour is terminated due to your actions, you must leave immediately. No refunds or compensation will be given, and you will cover any extra costs incurred.
  • You may be held jointly and individually responsible for any damage or losses caused by you or your party.

Your Bike

  • Keep your motorcycle road-legal, insured, and in good condition. You are responsible for repairs and recovery.

Complaints

  • Tell your tour leader straight away, we’ll do our best to sort things right away and allow you to enjoy the rest of your holiday
  • Still unhappy? Please email office@tiptoptours.co.uk.

Financial Protection

  • All bookings are protected for peace of mind.

Privacy

  • We keep your data safe and never sell it.
  • After the tour, we destroy personal information; we will retain your email for our mailing list so that we can communicate with you about upcoming tours. You can of course unsubscribe at any point.
  • GDPR rights apply—you’re in control.
  • The Participant(s) must be aware that we may take photographs, videos and films of the Participant(s) whilst on the Tour, of which we reserve the right to use such material for any advertising, brochures, social media accounts and video production, and other marketing uses (including footage for television) without obtaining further consent.

Legal Stuff

  • Governed by English law.
  • Disputes handled by courts in England & Wales.

Why have Ts & Cs?

  • It sets up some basic ground rules between ourselves. It sets clear expectations from our services and what we expect from you. We aim to keep our tours pleasant and above all, enjoyable for all.